Chatbots on Hospital Websites or WhatsApp
➤ Problem Statement
Hospitals face high inbound traffic for appointment scheduling and inquiries, often overwhelming front-desk staff. Patients experience frustration due to delayed responses or after-hours unavailability. This not only reduces satisfaction but also causes missed appointment opportunities and lower conversion rates.
➤ Our Solution
AI chatbots integrated into hospital websites and WhatsApp channels provide round-the-clock support for patients. These smart assistants can instantly book appointments, answer common questions, and even guide patients based on symptom inputs—reducing administrative burden while improving engagement.
➤ Key Features
- ◆ 24/7 automated support through multiple channels
- ◆ Intelligent symptom triage with human-like responses
- ◆ Instant appointment booking and calendar sync
- ◆ Multilingual capabilities and secure data handling
➤ Benefits for Healthcare Providers
- ✓ Streamlined patient flow and fewer missed calls
- ✓ Improved appointment conversions through instant scheduling
- ✓ Reduced staff workload and operational costs
- ✓ Consistent, accurate information shared with every patient
- ✓ Stronger digital presence and better patient satisfaction scores
