Automating Daily Operations in General Practice Clinics
➤ Problem Statement
General practices face increasing administrative pressure—reception teams juggle phone calls, appointment bookings, check-ins, Medicare claims, and patient follow-ups, all while managing walk-ins. These manual tasks slow down care delivery and cause staff burnout.
➤ Our Solution
As GP clinics need a smart, automated workflow that handles repetitive admin tasks efficiently while keeping the patient journey seamless, from booking to billing.
We deliver a daily operations automation solution tailored for general practices. By digitising patient bookings, forms, reminders, billing, and referrals, our solution enables your staff to focus more on care, not admin.
➤ Key Features
- ◆ Online appointment booking integrated with your PMS
- ◆ Automated SMS/email reminders and confirmations
- ◆ Digital patient check-in via kiosk or mobile
- ◆ Pre-consult questionnaires and intake forms
- ◆ Automatic Medicare and private billing workflows
- ◆ Referral tracking with e-fax or secure messaging
➤ Benefits for General Practice Clinics
- ✓ Reduce front desk workload and phone calls
- ✓ Improve patient flow and reduce waiting times
- ✓ Lower no-shows with automatic reminders
- ✓ Maintain complete digital patient records effortlessly
- ✓ Enhance patient experience and satisfaction
